We use a service called DropOff to deliver your products to you, whether it be cupcakes and cakes or a selection of baked goods or muffins for an event, DropOff can deliver them for you! Please email us at firstname.lastname@example.org with:
-date/time your items are needed
-Unrefined location closest to your address
We will call you back and give you a quote for delivery, and take payment. Delivery fees are based on the distance traveled from our stores.
Order cupcakes or cakes within their delivery radius for a small delivery fee and a quick delivery. Info here and search Unrefined Bakery once you input your delivery address. Unrefined will only show up during biz hours, if you're within delivery radius.
We will easily work with Favor if you send them our way. Here's more info on having Favor "do you a favor".
We ship your goodies via USPS or UPS. For our perishable items, (i.e. everything other than Rusks and The Mix) we ship frozen product Mondays, Tuesdays and Wednesdays. (and Thursdays for orders around the DFW area). Orders received before Noon will ship that day, and after Noon will ship the following. Orders placed after 12pm on Wednesday will ship the following Monday (unless there is a federal holiday). (Except local Dallas orders, they will ship Thursday)
We strongly recommend Express Shipping, especially in our Dallas Heat, so that your goodies will arrive in 1-2 days! However, Priority Shipping will get your goodies to you in 2-3 days.
Please freeze our products upon receipt, and make sure to follow our storing/reheating information!
If for any reason you are dissatisfied, please send us an email and we will do whatever it takes to remedy the situation! We absolutely strive for your 100% satisfaction.